Container Surprise and Disappointment
"I ordered your "Gluten-Free-Dairy Free-Chocolate Chip Cookie Brownie Combo (4 each)" and expected their container to be tin. The description didn't state the type of container (tin, box, crate, tray, etc. ), so I assumed it would be a tin. I've ordered David's Cookies since they were stand alone stores in NYC in the 1980s and always had a tin--never a cardboard "box"--the container I received with my order. So my concern is that this was not clearly stated or advertised. I called and spoke with a David's Cookies' representative on Thursday, August 6 (at 12:49pm PST), but the representative didn't seem too concerned, only to pass the my info on to someone else. So that is my only complaint, but one that would have played heavily when ordering. Thank you!"